Contact Us

Contact Us – Medicube US
We’re here to help you get the most out of your Medicube skincare routine and ensure a smooth shopping experience.
If you have any questions or concerns about your order, products, shipping, returns, or billing, please reach out to us:
📧 medicube.usa@gmail.com

How We Can Help
You can contact our support team for:

Product questions (usage, routines, skin concerns)

Order status and tracking help

Issues with deliveries (delayed, missing, or damaged items)

Returns and refunds assistance

Billing or payment inquiries

General questions about Medicube US

Response Time
We aim to respond to all emails within 24–48 business hours.
During peak seasons, sales, or holidays, response times may be slightly longer, but we’ll get back to you as soon as we can.

Thank you for choosing Medicube US — your trust means a lot, and we’re always here to support your skincare journey.